Privacy statement

Privacy statement

Privacy statement

Privacy statement In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this statement carefully. Privacy policy Ronifica Real Estate Ronifica Real Estate is a real estate agent. Through our website we offer all kinds of services in the field of home rental, home sales and home management. In doing so, we process privacy-sensitive information, also known as personal data. In some cases we work together with other organizations or companies. We believe it is very important that personal data is handled with care. Personal data is therefore carefully processed and secured by us. In doing so, we adhere to the requirements of privacy legislation. This means, for example, that we: 1. Clearly state for which purposes we process personal data. We do this via this privacy statement; 2. Limit the collection of personal data to only the personal data that is necessary for the purposes for which it is processed; 3. First ask for your explicit permission to process your personal data in cases where your permission is required; 4. Do not pass on your data to third parties, unless this is necessary to provide the requested service or when we are legally obliged to do so; 5. When we share your data, make agreements with third parties to ensure, among other things, that it is not used for other purposes; 6. Take appropriate security measures to protect your personal data and also demand this from parties that process personal data on our behalf; 7. Respect your right to provide your personal data for inspection, correction or deletion upon your request. If you wish to contact us in connection with this privacy statement, you can do so using the contact details below: Telephone 31 (0)10-3330443 E-mail info@ronifica-realestate.nl Laagjes 36, Office 13, 3076 BJ Rotterdam Opening hours Mon - Fri 09:00 - 18:00 Use of personal data When using our services and website, you leave certain data with us. This may be personal data. We do not always process all of the data below. This depends on which services and functionalities on our website you choose to use. We only process your CV, cover letter and education level when you apply to us online. Personal data Depending on the services and functionalities you use on our website, we may process the following personal data from you: 1. name 2. company details 3. cv 4. e-mail address 5. position 6. date of birth 7. user name 8. gender 9. IBAN Information that you enter yourself in an open field, such as a forum post or a message in the contact form 1. login details 2. interests 3. age 4. membership number 5. motivation letter 6. name 7. name and address details 8. education level 9. profile name 10. screen name 11. technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behaviour on our websites 12. telephone number Purposes We process the above data for one or more of the following purposes (also depending on which services or functionalities you use): 1. To offer you the opportunity to order services via our website and to use all functionalities and services on the website. 2. To process your order and inform you about its progress. 3. To process your application. 4. To process your complaint or your response to a complaint. 5. To contact you about your complaint because we want to investigate it or publish about it (anonymously). 6. To find out which topics are important to entrepreneurs and thus determine which products or services we are going to test or check. 7. To communicate with you by sending electronic newsletters and/or post. 8. To offer you personalized advertisements and content on the website. 9. To send you personalized newsletters based on your interests (see also the heading profiling). 10. To process your data for possible participation in competitions and other promotions, so that we can contact you when you have won something and to improve our services. 11. To answer your questions or handle your complaints via social media, e-mail, by post or by telephone. 12. To improve our websites. Provision to third parties We will pass on the data you provide to third parties if this is necessary for the delivery of the products you have ordered or the services you have requested. For example, we use a third party to process iDeal payments in our webshop and we pass on your data to the postal service to deliver the order to you. When we provide your data to a third party, we ensure (with an agreement) that your data is not used for other purposes. We also agree that your data will be deleted as soon as it is no longer needed. Furthermore, we will not provide the data you provide to other parties, unless this is legally required or permitted. For example, it is possible that the police will request data from us in the context of fraud investigations. In that case, we are legally obliged to provide this data. Profiling and cookies We combine your personal data from various sources (such as the data from your purchase of our products or services) with each other, in order to offer you the best online experience. We also combine this data with the data you have left on the Ronifica Real Estate website. By combining your data, we can show personalized offers and personalized content on the website that match your interests and purchase history. We can also personalize our newsletter for you in this way. In this way, we can make better and more targeted offers. This prevents you from seeing content or offers on the website that are less interesting to you. We use cookies when collecting and combining your data. Would you like to know more about cookies? Then read our cookie statement. Security and storage We take appropriate security measures to limit misuse of and unauthorized access to your personal data. For example, we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are regularly checked. We do not store the data for longer than necessary. This means that we store the data for as long as necessary to provide the service you requested. Exceptions to this are the data that we must store for longer because the law obliges us to do so. Third-party websites This statement does not apply to third-party websites that are connected to our website by means of links. We cannot guarantee that these websites will handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the website in question, for more information about how they handle your data. Minors If you are 16 years or younger, you may only use our website under the supervision of your parents or legal guardians. Changes to this privacy statement We may change this privacy statement from time to time. Changes will be published on our website. We never use your data for other purposes without permission. It is therefore advisable to consult this privacy statement regularly, so that you are aware of these changes. Viewing and changing your data If you have an account, you can log in to view and change your data. You can also contact us using the following details: Telephone 31 (0)10-3330443 E-mail info@ronifica-realestate.nl Laagjes 36, Office 13, 3076 BJ Rotterdam Opening hours Mon - Fri 09:00 - 18:00 To prevent abuse, we ask you to adequately identify yourself with a written request for inspection by sending a copy of a valid ID. Do not forget to screen your BSN and your passport photo on the copy. You can use the 'Copy ID' app for this, for example. Dutch Data Protection Authority We are of course happy to help you if you have complaints about the processing of your personal data. If you are nevertheless unable to reach an agreement with us, you also have the right, under privacy legislation, to file a complaint with the privacy supervisor, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this purpose. Entry into force This (renewed) privacy statement entered into force on 23 May 2018. Amendment of Privacy Statement Ronifica Real Estate reserves the right to make changes to this Privacy Statement.

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